Benefits Enrollment Specialist - WFH

Role Summary

Our team is growing, and we’re looking for motivated individuals who enjoy working with people in a remote setting. In this position, you’ll connect with members who have requested information, walk them through next steps, and ensure a smooth, professional virtual experience. Success in this role comes from clear communication, reliability, and a customer-first mindset.

Who You’ll Be Working With

You’ll be part of a long-standing organization that has served working individuals and union-related groups throughout North America for many years. These programs help members maintain coverage when traditional workplace benefits change due to job transitions or retirement.

The organization values integrity, consistency, and long-term growth. Team members are supported through structured training, clear advancement paths, and leadership development designed to build lasting careers rather than short-term roles.

Day-to-Day Duties

• Communicate with members via inbound and outbound calls

• Book and lead virtual appointments and online presentations

• Clearly outline available program options using digital tools

• Support members with electronic applications and documentation

• Enter and update information accurately in internal systems

• Adhere to quality standards and internal processes

• Take part in ongoing training and leadership development

Compensation & Benefits

• Weekly pay advances plus bonus opportunities

• Typical first-year earnings around $55,000

• Defined promotion and leadership tracks

• Flexible work schedules

• 100% work-from-home position

• Residual income opportunities

• Health benefits package

• Personalized training with one-on-one support

• Access to annual incentive travel programs

• Collaborative, performance-driven team environment

Qualifications

• Strong spoken and written communication abilities

• Good organizational and time-management skills

• High school diploma required (additional education is a plus)

• Customer service or retail background is beneficial but not required