Business Development & Customer Acquisition Associ

Caring Transitions is looking for a Business Development Representative to join our team in our Millstadt, IL office. The Business Development Representative is responsible for prospecting sales and qualifying leads for new and existing accounts.
This person will act as a liaison between our local senior living facilities. He/she will be naturally curious, results-driven, and eager to bring our product/services to new markets.
This is a small office so the prospect will be part of the larger Caring Transitions team that spends time onsite with customers preparing estate sales, customer pick up and final cleanout of customer houses when not prospecting leads.  A relaxed team focused attitude is a must.

Responsibilities: 

• Contact and qualify leads - Prospect new sales leads by making an initial phone or email contact. Connect with as many leads as possible to encourage them to set up a meeting with our sales manager. Be the point person our team's sales lead qualification process.
• Manage current accounts – Stay in close contact with existing accounts or leads and create brand awareness, educational opportunities, and request referrals. Coordinate in-person meetings and calls.
• Customer support –  Answer calls and emails from clients, identify the issue and make suggestions for future or new products or services.  

• Hands-on experience with multiple sales techniques (including cold calls)
• Experience with CRM software
• Familiarity with MS Excel (analyzing spreadsheets and charts)
• Understanding of sales performance metrics