Chief Administration Officer

Description

Rockford Rescue Mission considers every position one of ministry and a vital part of our team. Therefore, it is essential that all staff of RRMM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. Additionally, staff must be willing to lead and/or participate in Bible study, prayer, devotions, chapel and sharing the Gospel.

Mission Statement: Rockford Rescue Mission shares hope and help in Jesus’ name to move people from

homelessness and despair toward personal and spiritual wholeness.

PRINCIPAL DUTIES/RESPONSIBILITIES:  Provide overall administrative oversight to RRM particularly as it relates to Finance, Human Resources, Information Technology, and faith non-profit business legal best practice. The CAO will oversee and direct strategy, systems and processes in accordance with CEO directives, RRM goals, objectives, and applicable compliance. Responsible for development and oversight of $9.8 million annual operating budget, departmental staff, financial reporting and policies. The CAO is responsible for Human Resources leadership to ensure top level, healthy, Christ-Centered staff. Also, this position will review vendor/broker agreements and information management.

WORKING CONDITIONS: Indoor office environment which requires sitting at a desk. Computer work required. Occasional travel to other Mission sites. May involve some lifting and moving equipment.

A. GENERAL DUTIES

1. Remain up to date on nonprofit best practices including state and federal law regarding nonprofit operations.
2. Provide strategic input and leadership on decision-making issues affecting the Mission.
3. Assist in the development of operations, processes and procedures to support Mission strategic direction.
4. Carry out additional duties as requested by the CEO.

B. FINANCIAL RESPONSIBILITES

1. Be responsible for the financial systems and procedures.
2. Effectively communicate and present critical financial matters to the CEO and Board of Directors.
3. Represent the organization to financial partners including financial institutions, foundation executives, auditors and public officials, etc.
4. Provide oversight and direction for Rockford Rescue Mission finances in accordance with ECFA and GAAP guidelines and standards.
5. Establish and maintain credibility for the finance/administration group by providing timely and accurate analyses of budgets in order to assist the CEO, Board and other Leadership Team in performing their responsibilities.
6. Ensure consistent and best practices for internal and external accounting policies, procedures and control safeguards.
7. Ensure the timely execution of monthly and year-end closing processes.
8. Drive the annual budget process and assist the Finance Department as needed.
9. Direct and execute organizational financial planning, cash flow and forecasting.
10. Present annual projections on revenue and expenses to the Chief Executive Officer.
11. Oversee and lead the annual audit process, liaise with external auditors and the Finance Committee of the Board of Directors.
12. Monitor investment strategies and policies in accordance with objectives set by the Finance Committee.

C. ADMINISTRATION

1. Evaluate the administrative division structure and team plan for continual improvement of the efficiency and effectiveness of the group as well as providing individuals with professional and personal growth opportunities. 
2. Review, initiate, execute and monitor property, casualty and other business insurance needs and executive contracts to ensure risk management and adequate coverage of Mission Assets.
3. Establish and maintain systems and controls which verify the integrity of all systems, processes and data for enhancing the organization’s value.
4. Develop with the Leadership Team and enact contingency plans in the event of disaster, data loss or breach, or similar IT related catastrophic events.

D. INFORMATION TECHNOLOGY

1. Oversee Information Technology Department and phone systems.
2. Ensure that phones and computers – hardware, networks, and systems – meet ministry needs.
3. Drive innovation and oversee the digital transformation plan to support efficient and effective use of the Mission’s IT resources.

E. HUMAN RESOURCES

1. Cultivate with HR top of the line professional Christ centered RRM employee needs and opportunities with industry level leadership for compensation, benefits, and employee care.
2. Oversees HR leadership to assess the feasibility of remaining in compliance with all applicable federal, state and local laws and regulations related to employment issues.  
3. Support and collaborate with HR leadership concerning compensation, benefits, financial analyses, budgets, audits and system requirements.
4. Administer benefits programs with HR leadership.
5. Evaluate and compare existing ministry benefits with other plans. Plan, develop, and/or participate in area and industry surveys. Analyze results and develop specific recommendations for review by leadership.
6. Maintain contact as needed with broker, medical entities, insurance companies, staff members, and beneficiaries to facilitate proper and complete utilization and benefits for all staff members to effect changes in benefit program. Facilitate and ensure prompt and accurate compliance.

F. PHYSICAL FACTORS

1. Frequent moving and walking. 
2. Occasional standing, reaching, bending, twisting and stooping.
3. Sitting for extended periods of time.

G. SPIRITUAL RESPONSIBILITIES

1. Take every opportunity to share the Gospel of Jesus Christ with others.
2. Provide spiritual encouragement to staff, volunteers, guests, and residents.
3. Invest in the spiritual development of staff, guests, residents, and donors.
4. Pray for and with staff, volunteers, guests, residents, and donors.
5. Ensure actions and policies reflect the Christian values and purpose of the Mission.
6. Handle relational conflicts according to the Staff Covenant of Romans 12:18 and Matthew 18:15-19
7. Cultivate personal and team growth in the Lord Jesus.

H. QUALIFICATIONS

1. Excellent knowledge of data analysis, risk management and forecasting methods.
2. Ability to translate financial concepts to and to effectively collaborate with programmatic and fundraising team members who do not necessarily have finance backgrounds.
3. Technology savvy with experience selecting and overseeing software installations and managing relationships with software vendors; knowledge of accounting and reporting software.
4. Strong management and leadership abilities; able to coach, equip and develop individuals. 
5. Level-headed, purposeful in reactions, proactive problem solver. Gathers all information before making decisions and makes decisions according to sound Biblical principles in alignment with purpose statement and core values.
6. Bachelor’s Degree in Accounting, Finance, or Business.
7. Preferred Master's Degree in Accounting, Finance, or Business
8. Reputable accounting firm, non-profit accounting experience, and CPA preferred.
9. At least 8 years’ senior financial leadership experience.
10. Experience working with external auditors; compliance and regulatory oversight.
11. Excellent analytical, communication and presentation skills.
12. A mature Christian and strategic visionary with sound technical skills, analytical ability, good judgment and strong operational focus.
13. Extremely well organized and self-directed; diplomatic and adept at developing and maintaining interpersonal relationships outside the Mission and within a team dynamic.
14. A decisive individual who possesses a “big picture” perspective and is well versed in systems.
15. Ability to respond effectively to sensitive inquiries and complaints