CY Room Attendent BTQ

Description

Experts in the art of hospitality, Courtyard Marriott Downtown and the Block22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, the heart of downtown Boise. As a Room Attendant at Courtyard, you’ll be the reason every guest feels at home by creating spotless, welcoming spaces with care and consistency.

Job Duties/Responsibilities:

• Clean and sanitize guest room bathrooms according to hotel cleanliness standards, using approved chemicals and protective equipment.
• Follow proper bed-making standards, including stripping or turning down beds as appropriate for check-outs and stay-overs.
• Empty trash, wipe all surfaces, clean refrigerators, and restock room amenities to ensure guest comfort.
• Reset room furniture and ensure correct placement of items such as hangers, curtains, pillows, nightstand supplies, TV accessories, and thermostats. 
• Report any maintenance concerns or damages to the supervisor promptly.
• Turn in all lost and found items with proper documentation and ensure valuable items are given directly to a supervisor for safekeeping.
• Work efficiently and independently while maintaining the hotel’s cleanliness standards and brand image.
• Perform other job-related duties as assigned.

Requirements

• Prior housekeeping experience preferred.
• Excellent communication, organization, and attention to detail.
• Strong interpersonal skills with professional and courteous demeanor.
• Ability to remain calm, friendly, and guest-focused in fast-paced environments.
• Responsible, dependable, and capable of working with minimal supervision.
• Must be team-oriented and willing to assist colleagues as needed

BTQ Team Member

Experts in the art of hospitality, the  Courtyard Marriott Downtown  and the Block22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, in the heart of downtown Boise. As a BTQ Team Member at the Courtyard, you’ll take pride in maintaining high standards of cleanliness, functionality, and guest satisfaction through proactive room care and detailed preventative maintenance.

Job Duties/Responsibilities

• Perform scheduled preventative maintenance in guest rooms, meeting rooms, and public spaces, including:
  • Flipping and inspecting mattresses and box springs
  • Cleaning under and behind furniture, dusting, spot cleaning carpets, and touching up paint and grout
  • Replacing light fixtures and assembling bed frames
• Complete minor repairs such as tightening fixtures, changing bulbs, and patching walls
• Ensure all furniture, fixtures, and appliances are functional and in place
• Report serious maintenance issues or safety concerns to the supervisor immediately
• Adhere to all safety and security procedures, including use of PPE and safe handling of chemicals
• Provide excellent guest service and respond to requests in a professional and timely manner
• Maintain clean and professional personal appearance, and promote a positive and collaborative work environment
• Perform other job-related duties as assigned

Job Requirements

• High school diploma or GED equivalent preferred
• Less than one year of related work experience required
• Must be dependable, safety-oriented, and detail-focused
• Strong teamwork and communication skills
• Ability to maintain confidentiality and follow company policies

Physical Requirements

• Move, lift, carry, push, or pull items weighing up to 50 lbs. without assistance
• Reach overhead and below knees, including bending, twisting, pulling, and stooping

Block 22, LLC is proud to offer an award-winning, comprehensive benefit package to all full-time employees designed to support your health, well-being and future. 

Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.