AIL
Fully Remote Client Support Specialist
Remote · Harrisburg, PA · Full-time · Customer Service
Posted · Listed from JazzHR
About the job
Core Responsibilities
- Cultivate long-term client relationships
- Meet with clients virtually over Zoom to discuss their needs
- Guide individuals and families through personalized supplemental benefit options
- Take part in continued mentorship and team development
- Maintain organized, accurate digital records and follow-up communication
- Prioritize high-quality, client-focused interactions
- Support clients throughout the enrollment process with clarity and professionalism
You're a Good Fit If You Have
- Customer service or consultative experience preferred, not required
- Comfortable in virtual meetings and using digital tools
- A Windows laptop or PC, webcam, and dependable internet
- Eligible to work in the United States
- Ability to obtain any necessary licenses, if applicable to the role
- A genuine interest in helping others and supporting a mission-driven company
- A self-starter mindset with strong organizational skills
- Strong communicators with solid interpersonal skills
Perks & Benefits
- A collaborative, people-first team environment
- Inbound client interest — no cold outreach
- A real path into leadership
- Opportunities for renewal-based income growth
- 3% equity opportunity for eligible team members
- 100% remote role with flexible scheduling
- Monthly and quarterly bonuses
- Weekly, performance-based earnings
- Full training and licensing provided
About AO Globe Life
For 70-plus years, AO Globe Life has supported union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first organization, integrity, flexibility, and empowering our people are at the center of everything we do.
Apply today and start building a career that fits your life.
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