Fully Remote Customer Success Specialist

AO Globe Life is growing our fully remote team and hiring team members who want more than just a job—a mission-driven career. This role fits recent or soon-to-be graduates in business, marketing, or communications, as well as anyone drawn to a service-first, people-focused environment. With comprehensive training, a steady stream of inbound client interest, and structured mentorship, you can build a meaningful career from anywhere in the United States.

Key Responsibilities
- Participate in ongoing mentorship, professional development, and team training
- Keep digital records accurate and manage timely follow-up
- Support the enrollment process from start to finish with professionalism
- Prioritize high-quality, client-focused interactions
- Conduct virtual consultations with clients via Zoom
- Build lasting client relationships
- Help clients explore supplemental benefit options tailored to their needs

Qualifications
- Work authorization in the United States
- A heart for helping people and supporting a purpose-driven mission
- Ability to obtain any necessary licenses, if applicable to the role
- Self-motivated, organized, and able to work independently
- Customer service background helpful but not required
- Strong communicators with solid interpersonal skills
- Reliable internet connection and Windows-based laptop or PC with webcam
- Comfortable in virtual meetings and using digital tools

What We Offer
- A supportive, people-centered culture
- Full licensing and training support included
- Growing income through renewals
- Inbound client interest — no cold outreach
- Fully remote with a flexible schedule
- Equity opportunity (3%) for those who qualify
- A clear path toward leadership roles
- Monthly and quarterly performance bonuses
- Weekly pay based on performance

About AO Globe Life
For more than seven decades, AO Globe Life has supported union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first organization, we focus on integrity, flexibility, and helping our team members build lasting careers.

Start your next chapter with a team that puts people first—apply today.