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Bethany Medical

Medical Front Desk Associate (Part-Time) - Peters Medical Research

High Point, NC · Part-time · Healthcare

Posted · Listed from JazzHR

About the job


Job Description

Medical Front Desk Associate (Part-Time)


“Peters Medical Research is looking for a Part-Time Medical Front Desk Associate to Join Our Team!”

Key Responsibilities:
  • Front Office Management: Greet and welcome visitors; maintain a tidy, professional reception area.
  • Communication: Answer, screen, and forward incoming phone calls using a multi-line system.
  • Administrative Support: Manage appointment scheduling, verify insurance/demographics, and distribute mail.
  • Operations: Update calendars, prepare meeting rooms, and assist with general filing and clerical tasks. 
  • Monday - Thursday from 8 am - 1 pm  

Abilities:
  • Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
  • Stress tolerance – Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
  • Customer Focus – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
  • Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
  • Building Trust – Interacting with others in a way that gives them confidence in their intentions and those of the organization.

Qualifications:
 
  • 1+ year of medical office experience, with patient registration experience preferred.
  • High school diploma or equivalent
  • Candidate must be a self-starter and adapt to departmental changes when necessary.
  • Multilingual is a plus.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Customer service skills are pertinent.


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