Medical Receptionist

Medical Receptionist
Full-Time | $18-$20/hr | Monday-Friday, 8:00 AM-4:00 PM
Location: Troy, MO 63379 (occasional travel to Chesterfield, MO 63017)

About Interventional Pain Institute (IPI)
Interventional Pain Institute (IPI) is a trusted pain management provider serving patients throughout the St. Louis area. Our experienced physicians offer advanced, minimally invasive treatments focused on improving patients’ quality of life. Join a collaborative team dedicated to excellent patient care.

Why Join Us?

• Consistent weekday schedule with no weekends
• Medical, dental, and vision insurance
• 401(k), paid time off, and disability insurance
• Professional development opportunities
• Bonusly employee recognition and DailyPay

Position Summary
We are seeking a friendly, organized Medical Receptionist to support front-office operations at our Troy, MO location. This role is essential to creating a positive patient experience while keeping appointments, records, and daily administrative tasks organized.
Key Responsibilities

• Check patients in and out, register new patients, and collect copays and deposits.
• Answer phone calls, schedule appointments, and manage follow-up visits.
• Prepare patient paperwork, maintain medical records, and update electronic charts.
• Use EMR systems to support daily administrative workflows.
• Maintain patient confidentiality and follow HIPAA, OSHA, and facility guidelines.
• Communicate professionally with patients, families, physicians, and team members.
• Help maintain an organized front office and assist with preparing examination rooms.
• Contact patients about earlier appointment openings to optimize schedules.

Qualifications

• High school diploma or GED required.
• At least one year of administrative experience.
• At least one year of hands-on EMR experience.
• Healthcare facility experience preferred.
• Strong communication, customer service, and organizational skills.
• Proficiency in Microsoft Office or similar software.
• Knowledge of medical terminology and patient confidentiality.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

Benefits

• Health, dental, and vision insurance
• Life and disability insurance
• 401(k) retirement plan
• Paid time off (PTO)
• Employee discounts and free parking
• Travel reimbursement
• Employee Assistance Program (EAP)
• Professional development assistance
• Bonusly employee recognition and rewards
• DailyPay - access your pay when you need it

Join Our Team
If you're a Medical Receptionist who enjoys helping patients and keeping a healthcare office running smoothly, we'd love to hear from you.
Apply today to join Interventional Pain Institute!