MIPPA Coordinator - Temporary

This position can be located anywhere in the state of Oklahoma

THIS POSITION IS A TEMPORARY CONTRACT POSITION

MIPPAA Coordinator

Pay Rate: $21.66 per hour

Job-related travel is Occasional.  Must possess a valid driver’s license and maintain valid car insurance as an insured driver.

Job Responsibilities:  

• Screen Medicare beneficiaries for LIS and MSP eligibility (QMB, SLMB, and QI) by phone, in person, and at community events.
• Help eligible individuals complete and submit applications, including online LIS applications through the Social Security Administration and MSP applications through the state.
• Follow up on pending applications, help clients respond to requests for more information, and explain what approval means for their costs.
• Share information on Medicare preventive services and wellness benefits as part of every outreach contact.
• Refer clients who need plan comparisons or enrollment counseling to the Oklahoma Medicare Assistance Program (SHIP) and connect them with other local resources as needed.
• Plan and attend outreach events at places like senior centers, health fairs, pharmacies, clinics, churches, libraries, and food pantries.
• Build working relationships with Area Agencies on Aging, Aging and Disability Resource Centers, health care providers, and other community partners to increase referrals.
• Record all client contacts, applications, and outreach events accurately in the STARS reporting system and program spreadsheets within required timeframes
• Protect client personal and health information according to HIPAA and agency confidentiality rules.
• Complete required MIPPA and Medicare training and share what you learn with the team.
• Manage a varied workload independently while working closely with team members and supervisor.

Minimum Qualifications: 

• High school diploma or equivalent.
• At least one year of experience in outreach, customer service, case management,
• Benefits enrollment, or a related human services field.
• Clear, patient communication with older adults, people with disabilities, and caregivers, including over the phone.
• Strong organizational skills and accurate data entry.
• Confront using computers, online applications, Microsoft Office, and databases.
• Valid driver’s license and the ability to travel, with occasional evenings or weekend events.

Preferred Qualifications: 

• Bachelor's Degree in social work, public health, gerontology, or a related field.
• Knowledge of Medicare, Medicaid, LIS, or MSP
• Experience working with community partners or coalitions
• Bilingual in English and Spanish or another language common in the region
• Familiarity with community resources and partnerships. 

ADDITIONAL REQUIREMENTS
Must be able to frequently lift up to 15 lbs for transporting computer.
Must have stable and reliable home internet (not a hot spot) for telework or will be required to work from an Oklahoma Human Services office. 

If you have questions, please contact DHS.Careers@okdhs.org

This application is not for a permanent state employee position. It is a temporary contract position.

26-KM228