Night Auditor

Description

Night Auditor | Skaneateles Fields Resort & Spa

Be part of something extraordinary in the heart of New York’s Finger Lakes. Our 89-room Curio Collection by Hilton™ resort offers scenic escapes, curated amenities, and year-round experiences just minutes from Skaneateles Lake.

Skaneateles Fields Resort & Spa, part of the Curio Collection by Hilton™, is currently hiring for a Night Auditor. The Night Auditor plays a key role in ensuring smooth overnight operations and the overall guest experience. This position is responsible for balancing daily financial reports, handling late check-ins and early departures, and providing excellent guest service during overnight hours. Ideal candidates are detail-oriented, reliable, and capable of working independently.

Become Part of Our Team and Enjoy:

• Paid Time Off for Full-Time employees
• Paid Sick Time for all employees
• Medical, Dental, Life and Vision Insurance for Full-Time Employees
• 401K with Employer Matching
• GO Hilton Team Member Travel Rewards

Responsibilities:

• Greet and welcome guests upon arrival, providing information about the hotel, rooms, and amenities
• Process all incoming and outgoing reservations and cancellation requests efficiently
• Assist in-house guests with extensions, rebooking’s, and late check-outs
• Make, modify, and cancel reservations via phone, online, and in person
• Maintain accurate records of guest information, billing, payments, and charges
• Complete nightly audit reports, reconcile accounts, and balance daily transactions
• Maintain daily logs and checklists for overnight operations
• Respond promptly to guest requests or issues during overnight hours
• Demonstrate working knowledge of all hotel features, services, and emergency procedures

Qualifications:

• Intermediate accounting and computing skills
• Ability to work independently and stay productive during overnight shifts
• Strong guest service, communication, and organizational skills
• Proficient in Microsoft Word and Excel, with at least one year of experience
• Previous hotel front desk experience preferred
• Experience with PEP preferred
• Flexible availability, including weekends and holidays