AIL
Online Client Services Representative
Boston, MA · Full-time
Posted · Listed from JazzHR
About the job
Core Responsibilities
- Lead virtual Zoom consultations with clients
- Present supplemental benefit options tailored to each individual or family
- Participate in ongoing mentorship, professional development, and team training
- Guide clients through enrollment with clarity and professionalism
- Maintain organized, accurate digital records and follow-up communication
- Prioritize high-quality, client-focused interactions
- Build strong, long-term client relationships
You're a Good Fit If You Have
- Strong communication and interpersonal skills
- A genuine interest in helping others and supporting a mission-driven company
- Work authorization in the United States
- Reliable internet connection plus a Windows laptop/PC with webcam
- Organized, self-motivated, and comfortable working independently
- Prior customer service or consultative experience is a plus, not required
- Able to obtain any necessary professional licensing, where applicable
- Confidence with virtual meetings and everyday digital tools
Perks & Benefits
- A clear path toward leadership roles
- Inbound client interest — no cold outreach
- Equity opportunity (3%) for qualifying team members
- Weekly, performance-based earnings
- A collaborative, people-first team environment
- Full training and licensing support
- Fully remote with a flexible schedule
- Monthly and quarterly bonus potential
- Growing income through renewals
About AO Globe Life
For more than 70 years, AO Globe Life has served union members, credit union clients, and veterans nationwide by providing supplemental benefits that help protect working families. As a remote-first organization, we are committed to integrity, flexibility, and empowering our team members to build meaningful careers.
Ready to build a career that matters? Apply today.
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