Online Member Support Specialist

Looking for a remote career with real purpose? AO Globe Life is hiring to join our mission-driven, fully remote team. This opportunity is well suited to new or upcoming graduates in business, marketing, or communications—or anyone who enjoys a service-focused, people-first role. Backed by full training, inbound client interest, and a dedicated mentorship program, you can build a lasting career anywhere in the U.S.

Key Responsibilities
- Help clients explore supplemental benefit options tailored to their needs
- Prioritize high-quality, client-focused interactions
- Support clients throughout the enrollment process with clarity and professionalism
- Hold client consultations virtually using Zoom
- Cultivate long-term client relationships
- Grow through ongoing mentorship and professional development
- Maintain accurate digital documentation and manage follow-up communication

Qualifications
- Customer service or consultative experience preferred, not required
- Comfortable in virtual meetings and using digital tools
- Excellent interpersonal and communication abilities
- A heart for helping people and supporting a purpose-driven mission
- Reliable internet connection and Windows-based laptop or PC with webcam
- Willingness and ability to obtain required state licensing, if applicable
- A self-starter mindset with strong organizational skills
- Eligible to work in the United States

What We Offer
- Bonuses paid monthly and quarterly
- Supportive, people-first team culture
- A real path into leadership
- 100% remote with flexible hours
- Growing income through renewals
- 3% equity opportunity for qualifying team members
- Weekly pay based on performance
- No cold outreach — leads are inbound
- Full training and licensing provided

About AO Globe Life
For 70-plus years, AO Globe Life has supported union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first organization, integrity, flexibility, and empowering our people are at the center of everything we do.

Apply today and start building a career that fits your life.