Ops Receptionist

Requisition No: 885429 

Agency: Veterans Affairs

Working Title: OPS RECEPTIONIST

 Pay Plan: Health Care Practice

Position Number: 50601346 

Salary:  $15.38/hour 

Posting Closing Date: 11/03/2026 

Total Compensation Estimator Tool

Requisition # 885429

OPS RECEPTIONIST

Florida Department of Veterans’ Affairs

Ardie Copas State Veterans’ Nursing Home

Port Saint Lucie, St. Lucie County, FL

Hourly Rate: $15.38

Paid Bi-Weekly

Education and employment history must be verifiable.  Please attach any credentials you claim (degrees, certifications, etc.) to your application.

Variable shifts discussed during the interview.

MINIMUM QUALIFICATIONS:

• Willingness and ability to work evenings, weekends and holidays.
• One (1) year clerical experience (college education/vocational training can substitute for experience).
• Ability to communicate effectively in English: Reading, Writing, Speaking.
• Excellent communication and interpersonal skills.
• Knowledgeable in Microsoft Office Suite: Word, Excel and Outlook.
• Successful completion of the employment screening process to include, but not limited to, a national background investigation and drug test.‎

https://info.flclearinghouse.com

PREFERRED QUALIFICATIONS:

• Receptionist experience in a medical or Long-Term care facility.
• Experience with MyFloridaMarketplace.
• High school diploma or equivalent.

PERFORMANCE STANDARDS AND EXPECTATIONS:

This is an OPS position that handles front office reception and administrative duties, which include:

• Handles cash and assists with resident meal funds.
• Assisting public, customers, visitors, and other interested parties. 
• Incumbent is expected to remain calm in emergency situations and be capable of using an overhead PA system for announcements.
• Greetings visitors to the facility in a courteous manner.
• Provides limited information to the public regarding services rendered at the State Nursing Home.
• Answers and routes incoming and in-house calls.
• Takes and delivers accurate messages to appropriate staff members in a timely fashion.
• Maintains order in the reception area provides magazines and other reading material to visitors as well as residents.
• Ensures adequate lighting and comfortable room temperatures are maintained within the reception area.
• Always ensures Residents' Rights as well as Resident confidentially is protected.
• Prepares letters, reports, forms and other documents, assuring that they are accurate and timely.
• Delivers’ medication received via the mail immediately to the respective section.
• Assists families and visitors with meal receipts, and with the purchasing of meals.
• Coordinates mail flow in and out of the office, along with collecting and distributing parcels.
• Performs basic bookkeeping, filing, cash handling and clerical duties.
• Performs other routine duties as instructed by supervisor.

This position is in the Other Personnel Service (Temporary) System.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.