Practice Transformation Specialist, New England

Join Aledade as a Practice Transformation Specialist (PTS) for our New England practices and personally make an impact on patient care. Practice Transformation Specialists are HQ’s most direct interface with providers and can glean valuable insight into our partner practice’s happiness and needs. A successful PTS is passionate about population health, and highly mission oriented around providing better care to patients while reducing costs. At Aledade, a PTS can impact the health of their community by transforming one practice at a time.   Please note: candidates must be based in New England to be considered.   Note on Travel: This is primarily a remote role, but on-site check-ins are key. You can expect to travel in-person approximately 1x per month per practice (expected primarily in Vermont and Massachusetts). Exact schedules flex based on practice needs, meaning some months may be lighter or heavier than others.      

Primary Duties

Direct Practice Support:
• Implement products and execute ACO initiatives with direction from Market Leadership.
• Accountable for implementing and supporting wellness visits, transitions of care, active management and ensuring practices meet goals set forth in mutually developed Practice Transformation Plans.
ACO Training & Development:
• Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum") on processes and technologies.
• Provide continual assessment of practice’s and staff’s training needs. 
• Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
Customer Success:
• Listening to practices concerns, relaying important information to Manager/Leads to understand opportunities for improvement.

Minimum Qualifications:

• Must be resident of New England
• Graduate of an accredited college or university. 4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
• 3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes

Preferred KSA's:

• Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills
• Familiarity with process mapping and work-flow analysis tools
• Excellent computer skills and willingness to learn additional software applications

Physical Requirements:

• Sitting for prolonged periods of time
• Extensive use of computers and keyboard
• Occasional walking and lifting may be required
• Ability to travel in-person to practices in New England for regular on-site check-ins (typically 1x per month per practice, flexing based on practice needs). Anticipated travel within Vermont and Massachusetts. 

Who We Are: Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.   What Does This Mean for You? At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.   In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:   Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more!   At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.