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American Baptist Homes of the Midwest

Receptionist

Omaha, NE · Full-time · Customer Service

Posted · Listed from JazzHR

About the job

Receptionist

$18.00/hour to start. Full-time position at Maple Crest Health Center in Omaha, NE, with a schedule of 8:30 am–5:00 pm. Join our team and help create a welcoming, professional environment for residents, families, visitors, and employees.

What you'll do:

  • Welcome and assist residents, visitors, vendors, and employees in person and over the phone

  • Answer and direct calls using a multi-line telephone system, take messages, and respond to routine inquiries

  • Provide administrative and clerical support, including typing, filing, preparing resident and new hire packets, and completing reports

  • Sort, distribute, and prepare incoming and outgoing mail

  • Assist with daily census reports, invoices, resident payments, trust account funds, and personal needs accounts as directed

  • Maintain department supplies, organize office areas, and ensure office equipment is properly secured

  • Protect the confidentiality and security of resident information and protected health information (PHI)

  • Maintain positive working relationships with staff across departments and support the daily operations of the community

  • Help create a warm, respectful, and professional environment that reflects ABHM's mission and core values

What you'll need:

Required:

  • High school diploma or equivalent education and experience

  • Customer service experience and effective communication skills

  • Ability to read, write, speak, and understand English to communicate with residents, families, visitors, and staff

  • Ability to use computers, Microsoft Office, telephone systems, and general office equipment

  • Ability to work efficiently in a fast-paced environment with frequent interruptions

  • Professional, positive, and respectful communication skills

  • Ability to work collaboratively as part of a team

Preferred:

  • Previous receptionist, administrative, or clerical experience

  • Experience working in a healthcare, senior living, or long-term care setting

Pay and benefits:

  • $18.00/hour starting pay

  • Medical, dental, and vision insurance

  • 403(b) retirement plan with discretionary employer match

  • Life and AD&D insurance

  • Short- and long-term disability coverage

  • Accident and critical illness insurance

  • Employee Assistance Program

Schedule:

Full-time position. Monday–Friday, 8:30 am–5:00 pm.

Next steps:

Apply today. Our team reviews applications and responds within 48 hours.

Maple Crest Health Center is an equal opportunity employer.

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