AIL
Remote Client Experience Specialist
Remote · Elgin, IL · Full-time
Posted · Listed from JazzHR
About the job
Key Responsibilities
- Maintain accurate digital documentation and manage follow-up communication
- Take part in continued mentorship and team development
- Lead virtual Zoom consultations with clients
- Prioritize high-quality, client-focused interactions
- Guide individuals and families through personalized supplemental benefit options
- Build lasting client relationships
- Support the enrollment process from start to finish with professionalism
Qualifications
- Ease with virtual tools and video meetings
- Capable of obtaining required licensing, if applicable to the position
- Reliable internet connection and Windows-based laptop or PC with webcam
- Must be authorized to work in the U.S.
- Excellent interpersonal and communication abilities
- A heart for helping people and supporting a purpose-driven mission
- Organized, self-motivated, and comfortable working independently
- Prior customer service or consultative experience is a plus, not required
What We Offer
- Inbound leads only — no cold calling
- Defined growth path into leadership
- Bonuses paid monthly and quarterly
- 3% equity opportunity for qualifying team members
- A supportive, people-centered culture
- Opportunities for renewal-based income growth
- Fully remote, flexible schedule
- Full training and licensing support
- Weekly pay based on performance
About AO Globe Life
For over 70 years, AO Globe Life has helped protect working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first organization, we’re committed to integrity, flexibility, and empowering our team to thrive.
Take the next step in your career—apply today.
AIL wrote this description; Job Elf found it on JazzHR. Check details with the employer before you share anything sensitive. Never pay to apply for a job.
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