AIL
REMOTE Client Relations Specialist
Remote · Des Moines, IA · Full-time
Posted · Listed from JazzHR
About the job
Core Responsibilities
- Conduct virtual consultations with clients via Zoom
- Take part in continued mentorship and team development
- Focus on delivering excellent, client-centered service
- Handle documentation accurately and stay on top of follow-ups
- Support clients throughout the enrollment process with clarity and professionalism
- Walk individuals and families through personalized supplemental benefit options
- Cultivate long-term client relationships
You're a Good Fit If You Have
- A service-minded, mission-driven attitude
- Capable of obtaining required licensing, if applicable to the position
- Confident in virtual meetings and familiar with digital tools
- Prior customer service or consultative experience is a plus, not required
- Work authorization in the United States
- Self-driven, organized individuals comfortable working independently
- Reliable internet connection and Windows-based laptop or PC with webcam
- Strong communication and people skills
Perks & Benefits
- Equity opportunity (3%) for qualifying team members
- Monthly and quarterly bonus potential
- Growing income through renewals
- Weekly performance-based pay
- Complete training and licensing support provided
- No cold outreach — leads are inbound
- A collaborative, people-first team environment
- 100% remote role with flexible scheduling
- A real path into leadership
About AO Globe Life
For more than seven decades, AO Globe Life has supported union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first organization, we focus on integrity, flexibility, and helping our team members build lasting careers.
Start your next chapter with a team that puts people first—apply today.
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