VIP Reservation & Entertainment Manager (Nicabanos)

We are building world-class luxury brands in cigars, fine dining, and entertainment, and we’re seeking a polished, professional Entertainment/VIP Reservation manager to join our team. This is a rare opportunity to be part of one of Miami’s most ambitious premium lifestyle destinations — combining Michelin‑level cuisine, bespoke cocktails, elite cigars, and unforgettable guest experiences.

About the Role

We are looking for a dynamic, service-oriented VIP Reservation & Entertainment Manager with a strong background in upscale hospitality and guest relations. The ideal candidate will be a natural host, skilled in curating memorable evenings, cultivating VIP relationships, and coordinating entertainment programming that elevates our venue to world-class standards.

What You’ll Do:

• Manage and oversee VIP reservations, table bookings, and private events with precision and discretion

• Act as the primary point of contact for high-profile clientele, delivering personalized and seamless experiences

• Coordinate entertainment programming, including live music, DJs, dancers and special performances

• Work with the operations, marketing, and service teams to design and execute premium events and activations

• Anticipate guest needs, offering tailored recommendations on dining, cocktails, and cigar pairings

• Build long-term relationships with guests, talent, and partners to grow our VIP and entertainment network

• Maintain the highest standards of hospitality, ensuring every guest encounter feels bespoke and memorable

Ideal Candidate:

• 3+ years of experience in luxury hospitality, nightlife and entertainment management

• Strong network of entertainment contacts and VIP clientele.

• Polished, poised, and professional in both presence and communication

• Ability to multitask in a fast-paced, high-volume environment while maintaining composure

• Exceptional organizational skills and attention to detail

• Knowledge of fine dining, premium spirits, and cigar culture is a plus

• Miami-based