AIL
WFH Member Services Rep
Madison, WI · Full-time
Posted · Listed from JazzHR
About the job
Your Day-to-Day
- Handle documentation accurately and stay on top of follow-ups
- Conduct virtual consultations with clients via Zoom
- Guide clients through enrollment with clarity and professionalism
- Focus on delivering excellent, client-centered service
- Present supplemental benefit options tailored to each individual or family
- Build strong, long-term client relationships
- Take part in continued mentorship and team development
What We're Looking For
- Must be authorized to work in the U.S.
- Ease with virtual tools and video meetings
- Customer service or consultative background a plus, not required
- Reliable internet connection and Windows-based laptop or PC with webcam
- Willingness and ability to obtain required state licensing, if applicable
- A service-minded, mission-driven attitude
- Self-driven, organized individuals comfortable working independently
- Strong communication and interpersonal skills
Compensation & Perks
- 3% equity opportunity for qualifying team members
- Weekly pay based on performance
- Opportunities for renewal-based income growth
- Bonuses paid monthly and quarterly
- Full training and licensing support
- A supportive, people-centered culture
- Defined growth path into leadership
- Fully remote, flexible schedule
- Inbound client interest — no cold outreach
About Us
AO Globe Life has spent more than 70 years protecting working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first company, we’re built on integrity, flexibility, and empowering our team to succeed.
If you’re ready for a career with purpose, flexibility, and room to grow, apply today.
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