AIL
Work From Home Client Onboarding Specialist
Remote · Austin, TX · Full-time
Posted · Listed from JazzHR
About the job
The Role Involves
- Develop strong, long-term relationships with clients
- Deliver high-quality, client-focused service
- Walk individuals and families through personalized supplemental benefit options
- Engage in ongoing training, mentorship, and professional growth
- Handle documentation accurately and stay on top of follow-ups
- Support clients throughout the enrollment process with clarity and professionalism
- Hold client consultations virtually using Zoom
What You'll Need
- A genuine interest in helping others and supporting a mission-driven company
- Work authorization in the United States
- Strong communicators with solid interpersonal skills
- Reliable internet connection and Windows-based laptop or PC with webcam
- Prior customer service or consultative experience is a plus, not required
- Ease with virtual tools and video meetings
- Self-driven, organized individuals comfortable working independently
- Ability to obtain any necessary licenses, if applicable to the role
What's In It for You
- Monthly and quarterly performance bonuses
- Income growth through renewals
- Defined growth path into leadership
- Inbound-only client interest — never cold calling
- Full training and licensing support
- Fully remote with a flexible schedule
- Equity opportunity (3%) for those who qualify
- A collaborative, people-first team environment
- Weekly performance-based pay
About Us
AO Globe Life has spent more than 70 years protecting working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first company, we’re built on integrity, flexibility, and empowering our team to succeed.
If you’re ready for a career with purpose, flexibility, and room to grow, apply today.
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