Bilingual Business development Center

Join Team Maplecrest! 

We are looking for a motivated, energetic, and customer-focused Spanish-Speaking BDC (Business Development Center) Representative to join our dealership team. If you enjoy helping customers, excel at communication, and thrive in a fast-paced environment, we want to hear from you!

What You'll Do:

• Handle incoming sales and service inquiries by phone, text, email, and online chat.
• Follow up with internet leads and previous customers.
• Schedule appointments for customers with our sales and service departments.
• Build rapport with English- and Spanish-speaking customers.
• Maintain accurate customer records in our CRM system.
• Consistently meet and exceed appointment-setting and sales goals.
• Deliver exceptional customer service and create a positive customer experience.

Qualifications:

• Fluent in both Spanish and English (spoken and written).
• Must have BDC experience in the past
• Excellent communication and customer service skills.
• Strong phone presence and professional demeanor.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills and familiarity with CRM systems preferred.
• Previous experience in BDC, call center, customer service, sales, or automotive is a plus but not required.
• Positive attitude, strong work ethic, and a willingness to learn.

Embark on a rewarding journey where your energetic drive meets meaningful growth! We’re committed to empowering our team members with the tools they need to succeed while fostering a vibrant work environment. If you’re passionate about building relationships, closing high-end deals, and making an impact through bilingual communication, this is the perfect opportunity for you!

Pay: $17-$20 an hr Plus  weekly and monthly commission 

Based on experience,

Work Location: In person