Case Manager (Housing Specialist), LGBTQ+ Housing Navigation

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 180 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s Housing Navigation for LGBTQ+ Youth provides case management and housing navigation towards permanent housing for LGBTQ+ youth. The program also provides Independent Living Skills (ILI) training for clients.

Position: Case Manager/ Housing Specialist

Reports To: Program Manager

Location: 1259 Flatbush Avenue, Brooklyn NY 11226

What Does the Case Manager/ Housing Specialist Do:

• Provides counseling and individualized case management to LGBTQ+ homeless youth, will the goal of obtaining affordable permanent housing.  Conducts needs assessment, intake and public benefits eligibility screening.   

• Assists individuals with access to public benefits by completing all necessary applications via ACCESS HRA.  Offers support and guidance in completing all applications, as well as all necessary escorts.  

• Collaborates with CAMBA shelters and prevention programs to actively engage young people on the street and at places where LGBTQ+ homeless, runaway and street-based youth congregate in order to connect them to services. 

• Provides internet-based outreach by using social marketing websites to inform youth of CAMBA services.  

• Formally collaborates in coordinating services with other agencies/organizations providing services to our clients.  

• Cultivates relationships with schools, community-based organizations and coalitions by attending community events and by facilitating informational groups for our targeted population at other organizations. 

• Completes 2010E Supportive Housing applications for those clients that qualify. 

• Assists clients in identifying low income, affordable and market-rate apartments to successfully transition from street homelessness into more permanent housing alternatives. 

• Accompanies clients to supportive housing interviews, housing viewings, independent housing viewings, and lease/program agreement signings. 

• Develops and maintains housing resources to assist clients in securing appropriate permanent housing. 

• Works with clients to ensure that they are appropriately equipped for the housing search and for maintaining the housing that they find. 

• Identifies apartments for client placement that meet safety and health standards of the City of New York, and escorts clients to apartment viewings. 

• Helps with negotiation of leases.  

• Ensures that landlords outfit all apartments with requisite working equipment and appliances. 

• Maintains up-to-date charts to reflect the client’s status in the housing process. 

• Inputs all provided client related services into program’s assigned database 

• Participates in administrative and staff meetings as requested. 

• Provides all required information for weekly/monthly/quarterly/annual reports to CAMBA management and/or to funders. 

• Helps co-facilitate ILI trainings. 

• Other duties as assigned. 

Minimum Education/Experience Required.: 

• Bachelor's degree (B. A. or B. S.). Bachelor’s degree in Social Work (BSW) preferred. 

 
Minimum Experiences and Skills Required: 

• LGBTQ+ cultural competency 

• Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a history of homelessness. 

• Experience in housing placement, outreach, entitlements, and case management.   

• Experience working with LGBTQ+ youth. 

• Experience facilitating groups. 

• Good written & verbal communication. 

• Computer literacy in Microsoft Office Suite. 

• Familiarity with trauma-informed care and harm reduction 

Preferred Qualifications: 

• Bi-lingual English and Spanish. 

Pre and/or Post Employment Requirements: 

• Disclosure if they have been subject of a founded report to the State Central Child Abuse Registry. 

Compensation: $54,000 annually

Status: Full-Time

Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA and CAMBA Housing Ventures are proud to be an Equal Employment Opportunity Employer.  We value a diverse & inclusive workforce and do not discriminate based upon race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, age, status as a protected veteran, status as an individual with a disability (including pregnancy, childbirth, or related medical conditions), or other applicable legally protected characteristics.