Customer Support Assistant

Customer Support Assistant 

Taylor Enterprises of WI, Inc. 

Ixonia, WI 

Ready to join a company with a strong reputation and a bright future? Taylor Enterprises of WI has been a trusted partner to restaurants for over 60 years, supplying and servicing top-quality foodservice equipment across Wisconsin and the U.S. As a family-owned company, we combine small-company culture with big-industry impact, offering employees the opportunity to grow, contribute, and build a rewarding career. 

Are you someone who enjoys helping people, staying organized, and keeping things moving? We're looking for a Customer Support Assistant to join our team and learn the business from the ground up with a clear path to becoming a Dispatcher. 

We're seeking a Customer Support Assistant to join our service team. This role is designed for someone who is eager to learn the operational side of a service organization. 

What You'll Do 

• Answer customer calls and service requests 

• Keep customers updated on service status 

• Support scheduling and dispatch operations 

• Coordinate with technicians and internal teams 

• Help ensure an exceptional customer experience 

What We're Looking For 

• Customer service or office experience preferred 

• Strong communication and multitasking skills 

• Positive attitude and willingness to learn 

• Ability to thrive in a fast-paced environment 

Why Join Us? 

• Career advancement into a Dispatcher role 

• On-the-job training and mentorship 

• Stable, growing company 

• Team-oriented culture 

• Competitive pay and benefits 

• Health Insurance – Company pays 70% of the premium 

• Dental Insurance - Company pays 100% of the premium 

• Life Insurance – Company pays 100% of the premium 

• Short-term and long-term disability – Company pays 100% of the premium 

• Optional Vision Insurance 

• Paid time off (vacation, sick, and holiday) 

• 401 (k) and 401 (k) matching 

• Referral program 

• Tuition reimbursement 

If you're looking for more than just a job and want a career with growth potential, we'd love to hear from you! 

Apply today and start your path toward becoming a Dispatcher.