Help Desk

Job Description

Hours: 8 – 5, Monday through Friday. The center is open 7:00 – 7:00 so some overtime might be required.

Duties: Answer phones, answer emails, provide basic technical support to council, such as connectivity, Outlook, proprietary software, password reset.

Customer base: Mostly employees that belong to the national office or our individual councils throughout the country. Some volunteer support is required.

Qualifications

Requirements: Should have an excellent voice on the phone, great customer service skills, decent spelling and grammatical skills, troubleshooting, typing – 45 wpm. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Company Description

Work for one of the nation's largest and most prominent values-based youth development organizations. The non-profit company provides a program for young people that builds character, trains them in the responsibilities of participating citizenship, and develops personal fitness.

For over a century,the non-profit has helped build the future leaders of this country by combining educational activities and lifelong values with fun. The company believes — and, through over a century of experience, knows — that helping youth is a key to building a more conscientious, responsible, and productive society.