Host
New York, NY · Full-time · Hospitality
$18.00 – $22.00 per hour
Posted · Listed from Lever
About the job
Major Food Group is seeking a part-time Host to join our team at Carbone!
Carbone is an Italian-American restaurant created by Mario Carbone, Rich Torrisi and Jeff Zalaznick. The restaurant pays homage to the essence of the great Italian-American restaurants of mid-20th century in New York, where delicious, exceptionally well-prepared food was served in settings that were simultaneously elegant, comfortable and unpretentious. The food nods to that same history, but takes its culinary cues from the great talents and techniques of the present and of the future. Familiar dishes like Seafood Salad, Linguini Vongole, Lobster Fra Diavola, Chicken Scarpariello and Veal Parmesan elevated to a new level.
RESPONSIBILITIES:
- Greets and seats guests, presents menus to guests, informs them of special catch and soups.
- Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
- Takes names on a waiting list.
- Runs the floor plan board.
- Observes tables and keeps track of clean, dirty and occupied tables.
- Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
- Cleans, organizes and stocks menus at the host area.
- Answers phone and answers questions concerning the menu and restaurant.
- Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
- Performs other duties as directed.
REQUIREMENTS:
- Experience in a high volume, upscale restaurant preferred but not required
- Previous customer service experience strongly preferred
- Possesses and exhibits the drive to provide exceptional service.
- Full time flexible hours are required (able to work days, nights, weekends, holidays).
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
- Proficient or ability to learn computer skills including POS systems, OpenTable, Word and Excel.
- Positive and enthusiastic attitude
BENEFITS:
- Competitive Salary
- Growth Opportunities
- Progressive Paid Time Off
- Generous Dining Allowance
- Unlimited Referral Program
- TransitChek Discount
- 401k Plan with Employer Contribution
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Compensation Details
Compensation: Hourly ($21.00 - $24.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, 401k, Dining Discounts
Required Skills
Customer Service
Ability to Work In a High Pressure Environment
Customer Service Orientation
Ability to Work in a High Volume Environment
Experience in High Volume, Upscale Restaurant Preferred
Strong Communication Skills
Fine Dining Service
Communication Skills
Attention to Detail
Multitasking
Communication
Time Management Skills
Ability to Stand/Walk for Extended Periods
Ability to handle customer inquiries
Teamwork
Capacity to Maintain a Clean and Organized Workspace
Previous Customer Service Experience Strongly Preferred
Ability to Follow Instructions
Problem Solving Skills
Willingness to Learn
Time Management
Flexibility in scheduling
Work Ethic
Physical Stamina
Adaptability
Culinary Knowledge
high volume restaurant experience
Sales Skills
Organizational Skills
Multitasking Ability
Exceptional Service
Customer Relationship Management
Ability to work in a fast paced environment
Conflict Resolution skills
POS Systems
Ability to Work Under Pressure
Ability to Work Flexible Hours (Days, Nights, Weekends, Holidays)
Interpersonal Skills
Flexible Hours Availability (Days, Nights, Weekends, Holidays)
Flexibility
Physical Stamina (Ability to Stand/Walk for 8 Hours, Lift 30 Lbs)
Professionalism
Ability to Stand/Walk for 8 Hours
Physical Ability to Stand/Walk for 8 Hours, Bend, Push, Pull, Lift 30 Lbs
Strong Work Ethic
Enthusiasm
Computer Skills Including Pos Systems, Open Table, Word, Excel
Computer Skills (POS Systems, Open Table, Word, Excel)
Positive and Enthusiastic Attitude
Computer Skills
Ability to Lift 30 Lbs
Positive Attitude
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.Major Food Group wrote this description; Job Elf found it on Lever. Check details with the employer before you share anything sensitive. Never pay to apply for a job.
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