Trade Administrator

Position Summary:

Provide continuous service to the manufacturers, customers, and personnel of Affinity Northeast Region. Ensure accurate, timely and complete set up and processing of Distributor & Manufacturer Programs, Sales Reporting, Cost Changes etc. Work collaboratively with others to achieve timely completion of requested tasks. Must be comfortable navigating multiple system platforms.

Essential Functions:

· Represent Affinity in an ethical and professional manner.

· Provide favorable, continuous trade management support. Answer all questions and requests by using the tools provided. Follow through from start to finish on all questions and requests.

· Support all sales efforts set forth by the management staff, clients, and customers.

· Support all Client Manager and Account Executives.

· Complete and submit program and pricing requests.

· Set up agreed upon programs and distribute to all parties involved.

· Renew expiring programs and submit for approvals.

· Enter all trade administrative data into designated systems based on clients’ specifications.

· Be available to internal and external stakeholders

· Filing- electronic and hard copies utilizing Share Point.

· Assist Customer Service Specialist with information and paperwork necessary.

· Respond in a timely manner to any request for information from management, sales, clients and/or customers.

· Follow instructions provided by each individual manufacturer to ensure their needs are being met.

· Transparent and timely communication with internal and external stakeholders

· Other duties as assigned and requested.

Education and Experience:

· Previous customer service experience is a plus.

· Experience in the Regional System experience is extremely advantageous.

Knowledge, Skills and Abilities:

· Flexible and able to manage adversity and change.

· Microsoft office suite experience with emphasis on Word, Excel, PowerPoint, Outlook and Share Point.

· Strong communication, influence, and problem-solving skills.

· Basic Technology skills communicating through email, phone, and text messaging.

· Self-starter with entrepreneurial spirit and committed to being the best.

· Detailed-oriented

Physical Requirements / Working Conditions

· Normal office environnement, desk position.

· Typical workday of Monday – Friday, 8:00am to 5:00pm.

· Hybrid - work performed in an Affinity Group office or, if authorized, from employee’s remote workstation.

Pay Range $22-$26 per hour